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By Baby Guarantee Due to the time intensive nature of our production process, we do not offer refunds. We will however, replace any keepsake that is damaged in the shipping process. Please know that each of our ceramic prints, as with any work of art, is a delicate, one-of-a kind treasure that will have its own variations and inconsistencies. These qualities add to the value of your print, as it is 100% hand-crafted, unique, and customized to your liking. We take pride in our keepsakes and are confident you will cherish your print for many years to come. Occasionally, because of the sensitive nature of ceramics, a keepsake will crack or explode in our kiln. This is rare, but can happen at any time and is a known dilemma in the industry. If this happens to your print, we will need to start your print over from scratch, which will disrupt our normal delivery time frame of 8-10 weeks. In this case, we will contact you and 1) Offer a full refund or 2) Offer to re-make your print and rush order it. In this instance, we will NOT need to re-take your child’s impressions. Those are safe and on file in our studio.
By Baby is the sole owner of the information collected on this site. We do not sell, share, or rent this information to third parties.
Registration No registration is required to view content on the By Baby website. However, to receive our newsletters, online promotions and updates, registration is mandatory. Member details collected during registration include email address and opting in or out of our newsletter.
Sharing We do not share personally identifiable information about our members or the performance of their self-published content. We do not share or rent our member’s email addresses….EVER!
Unsubscribe/Opt-out All By Baby email communications provide members with an opportunity to unsubscribe (opt-out) at any time by clicking on a link at the bottom of the email. Client Data By Baby keeps all Members’ content data private and this data is never shared with third parties except when required by law.
Online Security> All transaction information including customer contact information and credit card information is managed by our e-commerce partner, Paypal. Please visit https://cms.paypal.com/us/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Privacy_full&locale.x=en_US for more information.
Offline Security Client information and data is stored in a secure facility within the By Baby offices. Only By Baby employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are trained on our security and privacy practices.
Client Communication By Baby does not allow 3rd parties to advertise or otherwise correspond with By Baby Members.
Contact Us If you have any questions about this Privacy Statement or about By Baby, please contact us via email email@example.com